How can we help?

Questions about your purchase, an app, or just want to say hi — we're here.

⚡ We typically reply within 24 hours, Monday–Friday.
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Email Support

For purchase issues, refunds, or anything else — drop us a line and we'll sort it.

Email Us
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Purchase Help

Issues with payment, receipts, or accessing your purchase? Stripe handles billing.

Stripe Support →
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App Store Issues

Problems downloading or restoring a purchase from the App Store? Apple can help.

Report a Problem →

Common Questions

Do I really only pay once? ⌃
Yes — every ElliotsApps app is a one-time purchase. No subscription, no recurring charges. Pay once and it's yours forever, including future updates to that app.
Can I use the app on multiple devices? ⌃
Yes. Once you've purchased through the App Store, you can restore the purchase on any device signed in to the same Apple ID at no extra charge.
What's your refund policy? ⌃
We offer full refunds within 14 days of purchase, no questions asked. Email us at support@elliotsapps.com with your order details and we'll process it right away.
How do I restore a purchase I already made? ⌃
Open the app and look for a "Restore Purchases" option in the settings or menu. Make sure you're signed in to the same Apple ID used for the original purchase.
I found a bug — how do I report it? ⌃
Email support@elliotsapps.com with a description of what happened and your device model. We take bug reports seriously and usually ship a fix within a week.
Can I request a feature? ⌃
Absolutely — feature requests from real users shape the roadmap. Send your idea to support@elliotsapps.com and we'll let you know if it makes it in.